We understand that plans can change. Below are the details regarding cancellation and refund for both Monthly and Annual subscription plans:
Monthly Plan
- You can cancel your Monthly Plan at any time during the subscription period.
- Any unused amount will be refunded.
- Discounts associated with the subscription will be forfeited upon cancellation.
Annual Plan
- You can cancel your Annual Plan at any time during the subscription period.
- The subscription is calculated on a monthly basis (30-day cycle).
- Upon cancellation, your subscription will remain active until the end of the current month and will not renew.
- The refund amount will be calculated based on standard monthly pricing of $59.99/month (not the discounted rate).
- Any unused balance will be refunded accordingly.
- Discounts applied to the Annual Plan will be forfeited upon cancellation.
Example Refund Calculations
- If you cancel after 1 month:
- Total Paid: $600 (Annual Plan – $50/month)
- Standard Pricing Used: 1 × $59.99 = $59.99
- Refund Amount: $600 – $59.99 = $540.01
- If you cancel after 11 months:
- Total Paid: $600
- Standard Pricing Used: 11 × $59.99 = $659.89
- Refund Amount: $600 – $659.89 = -$59.89
- In this case, no refund will be issued since the used amount exceeds what was paid.
Refund Information
- Refunds will be credited to the original payment method within 5–10 business days.
- No refund will be issued if the amount is less than $1.
- The tax amount will not be included in the refund.
If you have any questions or need help with your cancellation, please contact our support team via email at ai-fin.support@ailabs.finance or click here.